Business Terms of Service

1. Business Onboarding

By applying for a business account on OneApp, you agree to provide accurate and complete information about your business entity and its representatives.

2. Verification Process

We use third-party services like Veriff to conduct business verification. You consent to the sharing of your uploaded documents and business details with these providers for the sole purpose of verification.

3. Payment Details

You are responsible for ensuring the till or paybill numbers provided are correctly registered to your business. Mismatched details will result in your application being put on hold for manual review.

4. AML & CTF Compliance

OneApp maintains strict Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) standards. By using our platform, you agree to undergo periodic verification and acknowledge that we are required to report suspicious activity to the relevant regulatory authorities, including the Financial Reporting Centre (FRC) and the Central Bank of Kenya (CBK).

5. Regulatory Cooperation

We cooperate fully with law enforcement and regulatory bodies. OneApp reserves the right to disclose any information necessary to satisfy any applicable law, regulation, legal process, or governmental request.

6. Limitation of Liability

OneApp acts as a technology intermediary. We are not liable for the underlying financial services provided by third-party regulated institutions, though we vet all partners for compliance.